The One You Never Thought Cared

We are a hand that opens a door We are a voice that says good morning We are a teacher without a lesson plan We are a counselor on the move We have two ears that hear and listen We have two eyes that never see enough We are known by first name to those who matter We are unknown to the many who complain We are not valued by those we work for We are worth more to those who depend on us We make perfect trips every day and no one notices We make one mistake and the tears of many will fall Our worst fear, our nightmare could come to pass Our pain most profound is one few will ever know We are the folks you never thought cared We drive the big yellow bus